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Monday - Friday (9AM - 5PM)

+2547 92622474
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Phileo Archade
Ruiru Bypass Thika Road

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Business Hours
Monday - Friday
9:00 AM - 6:00 PM
Saturday
Closed
Sunday
Closed
Emergency Support: Available 24/7 for urgent travel assistance
FAQ

Frequently Asked Questions

Quick answers to common questions

Booking is easy! Browse our packages, select your preferred tour, choose your travel dates, and complete the booking form. You'll receive instant confirmation via email.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, bank transfers, and mobile money payments. All transactions are secure and encrypted.

Yes, you can cancel or modify your booking. Cancellation policies vary by package. Generally, cancellations made 30+ days before departure receive a full refund minus processing fees.

Yes, we offer comprehensive travel insurance covering medical emergencies, trip cancellations, lost baggage, and more. We strongly recommend purchasing insurance for international trips.

Yes, our professional guides speak multiple languages including English, French, Spanish, German, and Swahili. Let us know your language preference when booking.

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